Oz Air Automotive (ABN 54 677 295 629) respects your privacy. This policy explains what personal information we collect, why we collect it and how we look after it.
What we collect
When you book a service, request a quote or contact us, we may collect:
- your name, phone number and email address
- the address or location where you’d like the work done
- details about your vehicle, such as make, model and registration
- notes about the job and the work we carry out
- payment details, which are handled by our payment provider (we don’t store your card details)
Our website also collects basic information automatically, such as your browser type, pages visited and approximate location, to help us understand how the site is used.
Why we collect it
We use your information to:
- book, carry out and follow up on your service
- contact you about your booking, quote or job
- send invoices and receipts and take payment
- keep service records for your vehicle and for any warranty claim
- meet our legal and tax obligations
- improve our website and services
We won’t send you marketing messages unless you’ve agreed to them, and you can opt out at any time.
Who we share it with
We don’t sell or rent your personal information. We only share it with businesses that help us run our service, such as our website host, payment provider and accounting software, and only as much as they need to do their job. We may also share it where the law requires us to.
Cookies
Our website uses cookies to make bookings and payments work and to collect anonymous statistics about how the site is used. You can turn cookies off in your browser, but some parts of the site, such as booking and checkout, may not work properly.
How long we keep it
We keep job and payment records for as long as we need them for warranty purposes, and at least as long as Australian tax law requires (generally seven years). After that we securely delete or destroy them.
Keeping it secure
We take reasonable steps to protect your information from loss, misuse and unauthorised access. Our website uses a secure (HTTPS) connection.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, at any time. Just contact us using the details below.
Contact us
If you have a question or a complaint about how we handle your information, please contact us:
Oz Air Automotive
Phone: 0481 820 735
Email: service@acairconditioning.com.au
This policy was last updated on 10 October 2026.